Small victory

Seems like I got a more sympathetic Apple operative this time round…

I’m sorry the item you purchased didn’t meet the standard of quality you have come to expect from the iTunes Music Store. Apple takes the quality of the products offered on the iTunes Music Store very seriously and will investigate the issue you reported in depth.

I have issued one replacement song credit to download the song of your choice.

Thank you Apple. Much better. Carry on.

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